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We are pleased to offer a One Year Limited Warranty on jewellery from the collection "Made in France".

When purchasing a gold plated jewelry piece, please take into account that the coating may wear off over time depending on its wear and the amount of care taken. We advise you to follow our care instructions to care for your jewellery.

We give a one year warranty on the coating and will re-plate your jewellery item free of charge from our collection "Made in France" and iif used according to the recommendations.

You will only have to return the original piece bought along with a copy of the original invoice and a 12.95€ processing and shipping fee for orders made in E.U. Orders outside E.U will be assesed an additional shipping cost based upon your shipping address. The parcel must be sent recorded delivery and insured. Iseline Jewellery declines all liability in the case of damage, loss or theft during transportation. Upon receipt of this information and payment we will proceed in re-plating your jewellery.

The invoice serves as proof of purchase and authenticates the products purchased and is a legal document required for this guarantee.

Your right to guarantee is determined upon receipt and after the product has been examined by our repair specialist. If it is determined that we can re-plate your jewellery, the One Year Warranty will be applied. But if your jewellery requiers repairs outside re-plating you have the option of having your product repaired  at your cost.

This guarantee does not cover damage to Iseline Jewellery products caused by accident, incorrect use, abusive use, modification, attempted repair, negligence after purchase.

Iseline Jewellery reserves the right to change or adapt these guarantee conditions and their future impact at its discretion, at any time.

You can make a claim under garantee by contacting our customer service: info@iseline.com